Stop tracking customers on sticky notes
We set up your website and customer support system for you, so every request gets answered and nothing falls through the cracks
Small Business Launch Bundle
The Small Business Launch Bundle gives a 1–20 person business a professional Wix website and a Zendesk ticketing system, set up and connected in about 3–4 weeks, so customer requests stop living in inboxes, notebooks and text threads.
The problem
Sound familiar?
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Customer emails are scattered across personal inboxes.
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Appointment requests live in texts, voicemails and a notebook.
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You're not sure who replied to whom, or if anyone did.
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You know you need "a system," but there are hundreds to choose from.
You don't need more software research. You need it done.
The solution
We've already picked proven tools for small businesses: Wix for your website and Zendesk for customer support. We set them up around how your business works, connect them, and show your team how to use them.
Choose your package
The packages below include the initial setup fees only. Ongoing software subscriptions are billed directly to you by Wix and Zendesk, so you always own your accounts. There might be additional charges if you need to register a new website domain, custom email address, or opt in for additional features. Most clients pay about $55 per agent per month for Zendesk and $17 a month for there Wix website. We'll recommend the right plans on your discovery call.
Select your package
Website Launch
$1,250
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Professional Wix website, up to 5 pages
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Mobile-friendly design using your logo, colors, images and text
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Domain registration or connection
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Contact form and social links
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Basic SEO setup (page titles, descriptions, image alt text)
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2 rounds of revisions
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30-minute training on updating your site
Help Desk Launch
$1,600
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Zendesk account setup
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Up to 3 support email addresses forwarded into Zendesk
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Up to 3 queues (groups) with automatic routing rules
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Up to 5 saved replies (macros) and auto-reply confirmation emails
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Branded Help Center with up to 5 FAQ articles from your content
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Up to 5 team members set up
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Team training video
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14 days of post-launch support
How it works
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Tell us about your business. Fill out this short form with your business info and how customers reach you today.
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We will schedule your free discovery call. In 30 minutes we confirm your needs, recommend plans and send a fixed-price proposal.
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We secure your domain. No domain yet? We register one for you. Already have one? We connect it.
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Send us your website assets. Your logo, photos and page text (we'll send a simple checklist).
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Share your support workflow. Which email addresses customers use, who answers what, and how requests should be routed.
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We build and test. Website and help desk are built, connected and tested end to end, usually in 2–3 weeks once we have your content.
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Launch and training. We go live together, provide training resources your team, and support you through the first weeks.
What's not included (but available)
Want more? These can be added at any time and are quoted separately:
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Live chat and web messaging
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AI agent to answer common questions 24/7
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Facebook and Instagram messages in Zendesk
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Text messaging (SMS)
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Business phone line (Zendesk Talk)
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Ongoing care plans for website and help desk updates
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Booking features
Why HelpdeskCX
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We choose for you. No comparing 40 tools. We use what works for small teams.
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Built around your workflow. Not a generic template.
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You own everything. Accounts are in your name from day one.
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Fixed price. You know the cost before we start.
FAQ
Do I have to buy both?
No. Choose the website, the help desk, or save with the bundle.
What does the software cost each month?
Wix plans start at $17/month and Zendesk at $55 per agent/month on annual billing. We'll size it on your call.
Who owns the accounts?
You do. We set them up in your name and give you admin access.
How long does it take?
Usually 3–4 weeks from discovery call to launch. The biggest factor is how quickly we receive your content.
What if I already have a website on another platform?
Choose Help Desk Launch, and we'll connect Zendesk to your existing site.
Do you write my website text?
You provide the text and images. Copywriting help is available as an add-on.
What happens after launch?
You're supported during the post-launch period, then you can join a monthly care plan or call us when you need changes.
Ready to get organized? Book a free 30-minute discovery call. No obligation, no jargon.